Terms of service

Terms of Service

Last updated: 01/10/2025

Welcome to Household Essentials Store (“we”, “us”, “our”). By accessing or purchasing from www.householdessentialsstore.shop (the “Site”), you agree to these Terms of Service. Please read them carefully before using our Site.

1. General

  • By visiting or shopping with us, you agree to be bound by these Terms and our Privacy Policy.

  • We reserve the right to update, change, or replace any part of these Terms at any time. Updates will be posted on this page.

  • Your continued use of the Site after changes are posted means you accept the updated Terms.

2. Eligibility

  • You must be at least 18 years old to place an order.

  • By using our Site, you confirm that you have the legal right to enter into binding contracts.

3. Products & Availability

  • We make every effort to display product descriptions, prices, and availability as accurately as possible.

  • We do not guarantee that colours or product details shown on your device are 100% accurate.

  • All products are subject to availability. We reserve the right to limit quantities or discontinue items without notice.

4. Pricing & Payment

  • All prices are listed in [currency – e.g. GBP/USD/EUR] and include applicable taxes (unless stated otherwise).

  • We reserve the right to change prices at any time without prior notice.

  • Payment must be made in full at the time of order using our accepted payment methods (shown at checkout).

  • By submitting your payment details, you confirm you are authorised to use the chosen payment method.

5. Orders & Acceptance

  • When you place an order, you will receive an order confirmation email. This email acknowledges receipt but does not mean your order has been accepted.

  • Acceptance occurs when we dispatch your order. We reserve the right to decline any order, for example due to:

    • Product unavailability

    • Errors in product or pricing information

    • Suspicion of fraudulent activity

6. Shipping & Delivery

  • Delivery times are estimates only and not guaranteed, though we aim to deliver promptly.

  • Risk of loss or damage passes to you once the goods are delivered to the address provided.

  • We are not responsible for delays caused by couriers, customs, or events beyond our control.

7. Returns & Refunds

  • Our 30-Day Returns Policy applies to all purchases (see separate Returns Policy page).

  • Faulty, damaged, or misdescribed goods may be eligible for a repair, replacement, or refund in line with your statutory rights.

8. Acceptable Use of the Site

You agree not to:

  • Use the Site for unlawful purposes.

  • Attempt to hack, disrupt, or misuse our systems or networks.

  • Copy, reproduce, or exploit any part of the Site or its content without permission.

9. Intellectual Property

  • All content on this Site (text, graphics, logos, product images, etc.) is owned by or licensed to Household Essentials Store and is protected by copyright and intellectual property laws.

  • You may not use our branding or materials without our prior written consent.

10. Limitation of Liability

  • To the fullest extent permitted by law, Household Essentials Store shall not be liable for:

    • Indirect, incidental, or consequential damages.

    • Loss of profits, data, or business opportunities.

  • Our total liability to you in respect of any claim will not exceed the value of the goods purchased.

11. Third-Party Services & Links

  • Our Site may contain links to third-party websites or services. We are not responsible for their content, policies, or practices.

  • Use of third-party services (e.g. payment processors) is at your own risk and subject to their terms.

12. Governing Law

  • These Terms are governed by the laws of United Kingdom.

  • Any disputes will be subject to the jurisdiction of the courts in Wales.

13. Contact Us

If you have any questions about these Terms, please contact us:

Household Essentials Store
Email: david@householdessentials.store