Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed on weekends or UK bank holidays.
Delivery Times Delivery times vary depending on the product and supplier:
- UK-stocked items: 3–5 business days via Royal Mail, Evri, or DPD
- Internationally sourced items (e.g. wall art prints, lifestyle gifts): 7–21 business days. These items are dispatched directly from our suppliers to ensure the best quality and value.
Order Tracking Once your order has shipped, you'll receive an email with tracking information where available.
Lost or Damaged Items If your order arrives damaged or is lost in transit, please contact us at david@householdessentialsstore.shop within 14 days of the expected delivery date.